Hard Rock Hotel Riviera Maya - All Inclusive | Resort in Puerto Aventuras

| 8.3 (184 Reviews) | Pet Friendly 5 Bathrooms 75 Guests

Puerto Aventuras Resort | Hard Rock Hotel Riviera Maya - All Inclusive

Resort in Puerto Aventuras

Beachfront and Private Beach Area

Hard Rock Hotel Riviera Maya - All Inclusive in Puerto Aventuras offers a private beach area and beachfront access. Guests can relax on the sandy shores or take a dip in the swimming pool with stunning views.

Spa and Wellness Facilities

The resort features spa facilities, a fitness center, and a hot tub. Additional amenities include yoga and fitness classes, ensuring a comfortable and active stay.

Dining Experience

A family-friendly restaurant serves American, Japanese, Mexican, sushi, Thai, and international cuisines. Breakfast, brunch, lunch, and dinner are available, accommodating vegetarian, vegan, and gluten-free diets.

Leisure and Entertainment

Guests can enjoy a waterpark, kids' pool, and evening entertainment. Free WiFi is available in public areas, and the resort offers a 24-hour front desk and concierge service.

Hard Rock Hotel Riviera Maya - All Inclusive is located in Puerto Aventuras.

This 1277 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Internet, Air Conditioner, Pet Friendly, and several others. This is a 5 star rated property and has over 184 reviews with the average score of 8.3 . Coming to Puerto Aventuras and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 1277 Bedrooms Resort if you want to learn more about this place in Puerto Aventuras. These details are authentic, as they are provided by our partner, booking.com.

This Hard Rock Hotel Riviera Maya - All Inclusive in Puerto Aventuras is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hard Rock Hotel Riviera Maya - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Private Beach

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Facility Overview

Breakfast

Snack bar

Restaurant

Parking

Free parking

Parking on site

Parking

Private Parking

Accessible parking

Activities

Nightclub/DJ

Fitness

Spa facilities

Tennis court

Hairstyling

Yoga classes

Makeup services

Spa and wellness center

Beauty services

Manicure

Fitness classes

Pedicure

Kids' club

Locker rooms

Private beach area

Sauna

Body wrap

Water park

Body scrub

Fitness center

Hair treatments

Beach

Entertainment staff

Hair coloring

Spa/Wellness packages

Hot tub/Jacuzzi

Snorkeling

Beachfront

Waxing services

Body treatments

Canoeing

Spa lounge/Relaxation area

Evening entertainment

Karaoke

Haircut

Massage

Facial treatments

Light therapy

Entertainment

Indoor play area

General

Pet friendly

Safe

Convenience store on site

Non-smoking rooms

Family rooms

Elevator

Smoke-free property

Air conditioning

Hypoallergenic room available

Chapel/Shrine

Guest Services

ATM on site

Meeting/Banquet facilities

Hair/Beauty salon

Concierge

24-hour front desk

Shared lounge/TV area

Daily housekeeping

Tour desk

Room service

Babysitting/Child services

Business center

Express check-in/out

Baggage storage

Airport shuttle (additional charge)

Pet bowls

Airport shuttle

Valet parking

Internet

Free Wifi

Wifi

Internet

Outdoors

Outdoor pool (year-round)

Outdoor furniture

Terrace

Garden

Outdoor pool

Security/Safety

Guest accommodation sealed after cleaning

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Guests have the option to cancel any cleaning services for their accommodation during their stay

Breakfast to-go containers

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

Delivered food covered securely

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

First aid kits available

Cashless payment available

Spa

Pool with view

Swimming pool

Pool bar

Beach chairs/Loungers

Kids' pool

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are allowed upon request and charges may apply.

When traveling with pets, please note that the property proposes an optional program at an extra charge of usd 150 per pet, per stay. it includes a pet memory foam bed and access to pet friendly areas where the leash is not required, only pets of less than 18 kg are permitted, and 2 pets maximum per room, reservations made through april 28, 2025, for travel until january 7th, 2026, are eligible to receive a $200 usd resort credit per night, per room. use it on select spa, golf, and luxury services. terms: a 35% fee applies. the credit is nonrefundable, nontransferable, and cannot be redeemed for cash. not combinable with other discounts or credits.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions, guests under the age of 18 can only check in with a parent or official guardian, in the event of an early departure, the property will charge you the full amount for your stay.

License number: 008-007-000402

Reviews

Value for money:

7.05

Location:

7.89

Staff:

7.86

Facilities:

7.71

Comfort:

Cleanliness:

7.91

Ashley

Aug 16, 2026 07:00:00 AM

Review Score: 10

USA

Reviewer Type: Family With Children

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Gold Double Beds Room Type: Double Room Size: 45 m² 2 Full bed(s) Bed	Activities Hot tub Bedroom Cribs
Diamond King Room Type: Double Room Size: 45 m² 1 King bed(s) Bed	Activities Hot tub Bedroom Cribs
Deluxe Family Room (Two Bedroom) Room Type: Double Room Size: 90 m² 3 Full bed(s) Bed	Activities Hot tub
Deluxe Sky Terrace (One Bedroom) Room Type: Double Room Size: 90 m² 1 King bed(s) Bed	Activities Hot tub Bedroom Cribs
Rock Suite Ocean Front Rooftop Lounge (Two Bedroom) with personal Assistant Room Type: Double Room Size: 480 m² 2 Full bed(s) Bed 1 King bed(s) Bed	Activities Hot tub Bedroom Cribs
Deluxe Gold king bed Room Type: Triple Room Size: 45 m² 1 King bed(s) Bed	Activities Hot tub Bedroom Cribs
Deluxe Partial Ocean View Double Room Type: Double Room Size: 45 m² 2 Full bed(s) Bed	Activities Hot tub Bedroom Cribs
Rock Royalty Partial Ocean View Double Room Type: Double Room Size: 45 m² 2 Full bed(s) Bed	Activities Hot tub Bedroom Cribs
Rock Suite Ocean Front (Two Bedroom) with Personal Assistant Room Type: Suite Room Size: 179 m² 2 King bed(s) Bed 2 Full bed(s) Bed	Activities Hot tub Bathroom Private bathroom Bedroom Cribs
Heaven Diamond King - Adults Only Room Type: Double Room Size: 45 m² 1 King bed(s) Bed	Activities Hot tub
Heaven Deluxe Gold Double Beds - Adults Only Room Type: Double Room Size: 45 m² 2 Full bed(s) Bed	Activities Hot tub
Heaven Deluxe Sky Terrace (One Bedroom) - Adults Only Room Type: Double Room Size: 90 m² 1 King bed(s) Bed	Activities Hot tub
Heaven Rock Royalty Partial Ocean View King - Adults Only Room Type: Double Room Size: 45 m² 1 King bed(s) Bed	Activities Hot tub
Heaven Rock Suite Ocean Front (Two Bedroom)with Personal Assistant - Adults Only Room Type: Suite Room Size: 240 m² 3 Full bed(s) Bed	Activities Hot tub
Heaven Deluxe Gold King - Adults only Room Type: Double Room Size: 45 m² 1 King bed(s) Bed	Activities Hot tub
Double Room Room Type: Double Room Size: 240 m² 3 Full bed(s) Bed	Activities Hot tub
Deluxe King Bed Room Type: Triple Room Size: 45 m² 1 King bed(s) Bed	Bathroom Hairdryer, Toilet, Shampoo, Private bathroom, Shower, Body soap, Toilet paper, Bath or shower, Conditioner, Free toiletries, Towels General Smoke Alarm, Laptop safe, Air conditioning, Ironing facilities, Iron, Safety deposit box, Key card access Media & Technology TV, Flat-screen TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Outdoors Balcony Bedroom Alarm clock, Linens, Wardrobe or closet, Cribs View Garden view Kitchen Coffee machine Room amenities Socket near the bed, Clothes rack, Non-feather pillow Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation
Double Room Room Type: Double Room Size: 45 m² 1 King bed(s) Bed	Activities Hot tub
Double Room Room Type: Double Room Size: 45 m² 2 Full bed(s) Bed	Bathroom Hairdryer, Toilet, Shampoo, Private bathroom, Shower, Body soap, Toilet paper, Bath or shower, Conditioner, Free toiletries, Towels General Smoke Alarm, Laptop safe, Air conditioning, Ironing facilities, Iron, Safety deposit box, Key card access Media & Technology TV, Flat-screen TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Bedroom Alarm clock, Linens, Wardrobe or closet View Garden view Kitchen Coffee machine Room amenities Socket near the bed, Clothes rack, Non-feather pillow Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation
Double Room Room Type: Double Room Size: 179 m² 3 Full bed(s) Bed	Activities Hot tub
Double Room Room Type: Double Room Size: 45 m² 1 King bed(s) Bed	Bathroom Hairdryer, Toilet, Shampoo, Private bathroom, Shower, Body soap, Toilet paper, Bath or shower, Conditioner, Free toiletries, Towels General Smoke Alarm, Laptop safe, Air conditioning, Ironing facilities, Iron, Safety deposit box, Key card access Media & Technology TV, Flat-screen TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Bedroom Alarm clock, Linens, Wardrobe or closet View Garden view Kitchen Coffee machine Room amenities Socket near the bed, Clothes rack, Non-feather pillow Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation
Double Room Room Type: Double Room Size: 45 m² 1 King bed(s) Bed	Bathroom Hairdryer, Toilet, Shampoo, Private bathroom, Shower, Body soap, Toilet paper, Bath or shower, Conditioner, Free toiletries, Towels General Smoke Alarm, Laptop safe, Air conditioning, Ironing facilities, Iron, Safety deposit box, Key card access Media & Technology TV, Flat-screen TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Bedroom Alarm clock, Linens, Wardrobe or closet View Garden view Kitchen Coffee machine Room amenities Socket near the bed, Clothes rack, Non-feather pillow Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Puerto Aventuras resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Puerto Aventuras resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Puerto Aventuras resort starts from $881 per night with includes Air Conditioner, Pet Friendly, Balcony/Terrace, Security/Safety, Spa, Child Friendly, Pool, View, Ocean View, Restaurant, Bar, Guest Services, Entertainment, Breakfast, TV, Private Beach, Oceanfront, Transportation/Shuttle, Business Services, Sports/Activities, Wellness Facilities, Toiletries, Parking, Accessibility, Hot Tub, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Aventuras resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Puerto Aventuras resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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