Hard Rock Hotel Riviera Maya - All Inclusive | Resort in Puerto Aventuras
Resort in Puerto Aventuras
Located in Puerto Aventuras, 13 miles from ADO International Bus Station, Hard Rock Hotel Riviera Maya - All Inclusive provides accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Among the various facilities are a garden, a private beach area, as well as a shared lounge. The property has a 24-hour front desk, airport transportation, a kids' club and free WiFi. A buffet, continental or American breakfast is served at the property. At the resort you'll find a restaurant serving American, Brazilian and Japanese cuisine. Vegetarian, vegan and gluten-free options can also be requested. Hard Rock Hotel Riviera Maya - All Inclusive has a terrace. Playa del Carmen Maritime Terminal is 14 miles from the accommodation, while Tulum Archeological Site is 28 miles away. Cozumel International Airport is 22 miles from the property.
Hard Rock Hotel Riviera Maya - All Inclusive is located in Puerto Aventuras.
This 1121 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, View, Sports/Activities, and several others. This is a 5 star rated property and has over 190 reviews with the average score of 7.9 . Coming to Puerto Aventuras and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.
You can check the reviews and description of this 1121 Bedrooms Resort if you want to learn more about this place in Puerto Aventuras. These details are authentic, as they are provided by our partner, booking.com.
This Hard Rock Hotel Riviera Maya - All Inclusive in Puerto Aventuras is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hard Rock Hotel Riviera Maya - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.
Amenities
Facility Overview
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Restaurant
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Bar
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Snack bar
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Parking
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Private Parking
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Parking on site
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Accessible parking
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Free parking
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Spa/Wellness packages
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Body wrap
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Pedicure
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Fitness center
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Hairstyling
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Facial treatments
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Entertainment staff
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Canoeing
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Karaoke
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Body scrub
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Hair treatments
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Tennis court
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Manicure
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Beachfront
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Body treatments
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Hot tub/Jacuzzi
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Fitness
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Haircut
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Water park
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Kids' club
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Light therapy
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Private beach area
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Yoga classes
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Fitness classes
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Evening entertainment
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Spa facilities
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Spa
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Beach
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Snorkeling
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Waxing services
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Makeup services
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Hair coloring
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Sauna
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Massage
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Locker rooms
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Beauty services
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Nightclub/DJ
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Spa lounge/Relaxation area
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Convenience store on site
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Air conditioning
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Non-smoking rooms
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Chapel/Shrine
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Elevator
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Family rooms
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Safe
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Hypoallergenic room available
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Smoke-free property
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Pet friendly
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Room service
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Hair/Beauty salon
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Pet bowls
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Baggage storage
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Shared lounge/TV area
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ATM on site
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Airport shuttle
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Airport shuttle (additional charge)
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Meeting/Banquet facilities
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Valet parking
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24-hour front desk
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Babysitting/Child services
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Express check-in/out
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Concierge
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Daily housekeeping
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Tour desk
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Business center
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Free Wifi
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Wifi
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Internet
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Garden
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Outdoor pool (year-round)
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Outdoor pool
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Terrace
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Guest accommodation sealed after cleaning
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Use of cleaning chemicals that are effective against coronavirus
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Guest accommodation disinfected between stays
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All plates, cutlery, glasses, and other tableware sanitized
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Physical distancing in dining areas
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Delivered food covered securely
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Food can be delivered to guest accommodation
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Breakfast to-go containers
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Process in place to check health of guests
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Face masks for guests available
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Staff follow all safety protocols as directed by local authorities
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Access to healthcare professionals
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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First aid kits available
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Hand sanitizer in guest accommodation and common areas
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Cashless payment available
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Physical distancing rules followed
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Screens or physical barriers between staff and guests in appropriate areas
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Contactless check-in/out
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Pool bar
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Beach chairs/Loungers
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Kids' pool
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Swimming pool
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Pool with view
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Airport drop-off
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Airport pickup
Policies
When traveling with pets, please note that the property proposes an optional program at an extra charge of usd 150 per pet, per stay. it includes a pet memory foam bed and access to pet friendly areas where the leash is not required, only pets of less than 18 kg are permitted, and 2 pets maximum per room, reservations made through april 28, 2025, for travel until january 7th, 2026, are eligible to receive a $200 usd resort credit per night, per room. use it on select spa, golf, and luxury services. terms: a 35% fee applies. the credit is nonrefundable, nontransferable, and cannot be redeemed for cash. not combinable with other discounts or credits.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions, guests under the age of 18 can only check in with a parent or official guardian, in the event of an early departure, the property will charge you the full amount for your stay.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Gold Deluxe Double Room
Room Type:
Double
Room Size:
45 m2
|
BathroomSlippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroomGeneralKey card access, Air conditioning, Iron, Smoke Alarm, Safe, Laptop safe, Carbon monoxide detectorMedia & TechnologyFlat-screen TV, Telephone, TV, iPod dockActivitiesHot tubOutdoorsBalconyServicesWake-up serviceBedroomWardrobe or closet, Alarm clock, Childrens' cribs, LinensViewGarden viewKitchenCoffee machineFood & DrinkBottle of waterRoom AmenitiesSocket near the bed, Non-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Diamond Deluxe King Room
Room Type:
Double
Room Size:
45 m2
|
ActivitiesHot tubBedroomChildrens' cribs |
|
Deluxe Family Room
Room Type:
Double
Room Size:
90 m2
|
BathroomSlippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroomGeneralKey card access, Air conditioning, Interconnecting room(s) available, Iron, Smoke Alarm, Safe, Laptop safe, Carbon monoxide detectorMedia & TechnologyFlat-screen TV, Telephone, TV, iPod dockActivitiesHot tubOutdoorsBalconyServicesWake-up serviceBedroomWardrobe or closet, Alarm clock, Childrens' cribs, LinensViewGarden viewKitchenCoffee machineFood & DrinkBottle of waterRoom AmenitiesSocket near the bed, Non-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Deluxe Platinum Sky Terrace King
Room Type:
Double
Room Size:
90 m2
|
BathroomSlippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroomMedia & TechnologyFlat-screen TV, Telephone, TVActivitiesHot tubOutdoorsBalconyGeneralLaptop safe, Key card access, Smoke Alarm, Carbon monoxide detectorServicesWake-up serviceBedroomLinens, Alarm clock, Childrens' cribsViewGarden viewKitchenCoffee machineFood & DrinkBottle of waterRoom AmenitiesNon-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Platinum Two-Bedroom Suite with Terrace
Room Type:
Double
Room Size:
480 m2
|
ActivitiesHot tubBedroomChildrens' cribs |
|
Gold Deluxe King Room
Room Type:
Triple
Room Size:
45 m2
|
BathroomSlippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroomMedia & TechnologyFlat-screen TV, Telephone, TVActivitiesHot tubOutdoorsBalconyGeneralLaptop safe, Key card access, Smoke Alarm, Carbon monoxide detectorServicesWake-up serviceBedroomLinens, Alarm clock, Childrens' cribsViewGarden viewKitchenCoffee machineFood & DrinkBottle of waterRoom AmenitiesNon-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Deluxe Platinum Partial Ocean View
Room Type:
Double
Room Size:
45 m2
|
BathroomSlippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroomGeneralKey card access, Air conditioning, Iron, Smoke Alarm, Safe, Laptop safe, Carbon monoxide detectorMedia & TechnologyFlat-screen TV, Telephone, TV, iPod dockActivitiesHot tubOutdoorsBalconyServicesWake-up serviceBedroomWardrobe or closet, Alarm clock, Childrens' cribs, LinensViewSea viewKitchenCoffee machineFood & DrinkBottle of waterRoom AmenitiesSocket near the bed, Non-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Rock Royalty Level - Deluxe Platinum with Two Double Beds
Room Type:
Double
Room Size:
45 m2
|
BathroomSlippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroomMedia & TechnologyFlat-screen TV, Telephone, TVActivitiesHot tubOutdoorsBalconyGeneralLaptop safe, Key card access, Smoke Alarm, Carbon monoxide detectorServicesWake-up serviceBedroomLinens, Alarm clock, Childrens' cribsKitchenCoffee machineFood & DrinkBottle of waterRoom AmenitiesNon-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Rock Suite Platinum
Room Type:
Suite
Room Size:
179 m2
|
BathroomSlippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroomMedia & TechnologyFlat-screen TV, Telephone, TVActivitiesHot tubKitchenCoffee machine, Kitchenette, Dining tableOutdoorsBalconyLiving AreaSofa, Dining area, Sitting areaGeneralKey card access, Interconnecting room(s) available, Smoke Alarm, Laptop safe, Carbon monoxide detectorServicesWake-up serviceBedroomLinens, Alarm clock, Childrens' cribsFood & DrinkBottle of waterRoom AmenitiesNon-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Heaven Deluxe Diamond King Room– Adults Only
Room Type:
Double
Room Size:
45 m2
|
BathroomSpa tub, Slippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroomGeneralKey card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carbon monoxide detector, Trash cansMedia & TechnologyFlat-screen TV, Telephone, TV, iPod dockActivitiesHot tubOutdoorsBalconyInternetWireless internetServicesWake-up serviceBedroomWardrobe or closet, Alarm clock, LinensViewGarden viewKitchenCoffee machineRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowPool and SpaPool towelsFood & DrinkBottle of waterLayoutWindowExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Heaven Deluxe Gold with Two Double Beds – Adults Only
Room Type:
Double
Room Size:
45 m2
|
BathroomSpa tub, Slippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroomGeneralKey card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carbon monoxide detector, Trash cansMedia & TechnologyFlat-screen TV, Telephone, TV, iPod dockActivitiesHot tubOutdoorsBalconyInternetWireless internetServicesWake-up serviceBedroomWardrobe or closet, Alarm clock, LinensViewGarden viewKitchenCoffee machineRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowPool and SpaPool towelsFood & DrinkBottle of waterLayoutWindowExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Heaven Deluxe Platinum Sky Terrace with King Bed – Adults Only
Room Type:
Suite
Room Size:
8 m2
|
BathroomSpa tub, Slippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroomGeneralKey card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carbon monoxide detector, Trash cansMedia & TechnologyFlat-screen TV, Telephone, TV, iPod dockActivitiesHot tubOutdoorsBalcony, TerraceInternetWireless internetServicesWake-up serviceBedroomWardrobe or closet, Alarm clock, LinensViewGarden viewKitchenCoffee machineRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowPool and SpaPool towelsFood & DrinkBottle of waterLayoutWindowExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Heaven Rock Royalty Level Deluxe Platinum with King Bed – Adults Only
Room Type:
Suite
Room Size:
45 m2
|
BathroomSpa tub, Slippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroomGeneralKey card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carbon monoxide detector, Trash cansMedia & TechnologyFlat-screen TV, Telephone, TV, iPod dockActivitiesHot tubOutdoorsBalconyServicesWake-up serviceBedroomWardrobe or closet, Alarm clock, LinensViewGarden view, Sea viewKitchenCoffee machineRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowPool and SpaPool towelsFood & DrinkBottle of waterLayoutWindowExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Heaven Rock Suite Platinum – Adults Only
Room Type:
Double
Room Size:
240 m2
|
BathroomSpa tub, Slippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroomGeneralKey card access, Air conditioning, Interconnecting room(s) available, Iron, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carbon monoxide detector, Trash cansMedia & TechnologyFlat-screen TV, Telephone, TV, iPod dockActivitiesHot tubKitchenCoffee machine, Kitchenette, Dining tableOutdoorsBalconyLiving AreaSofa, Dining area, Sitting areaInternetWireless internetServicesWake-up serviceBedroomWardrobe or closet, Alarm clock, LinensViewGarden view, Sea viewRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowPool and SpaPool towelsFood & DrinkBottle of waterLayoutWindowExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Heaven RRL Deluxe Platinum King Bed Adults Only
Room Type:
Double
Room Size:
45 m2
|
BathroomSpa tub, Slippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroomGeneralKey card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carbon monoxide detector, Trash cansMedia & TechnologyFlat-screen TV, Telephone, TV, iPod dockActivitiesHot tubOutdoorsBalconyInternetWireless internetServicesWake-up serviceBedroomWardrobe or closet, Alarm clock, LinensViewGarden view, Sea viewKitchenCoffee machineRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowPool and SpaPool towelsFood & DrinkBottle of waterLayoutWindowExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Heaven - Deluxe Gold King room
Room Type:
Double
Room Size:
45 m2
|
BathroomSlippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroomMedia & TechnologyFlat-screen TV, Telephone, TVActivitiesHot tubOutdoorsBalconyGeneralLaptop safe, Key card access, Smoke Alarm, Carbon monoxide detectorServicesWake-up serviceBedroomLinens, Alarm clockKitchenCoffee machineFood & DrinkBottle of waterRoom AmenitiesNon-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Deluxe King Room
Room Type:
Double
Room Size:
45 m2
|
BathroomSpa tub, Slippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroomGeneralKey card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carbon monoxide detector, Trash cansMedia & TechnologyFlat-screen TV, Telephone, TV, iPod dockActivitiesHot tubOutdoorsBalconyInternetWireless internetServicesWake-up serviceBedroomWardrobe or closet, Alarm clock, LinensViewGarden viewKitchenCoffee machineRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowPool and SpaPool towelsFood & DrinkBottle of waterExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Deluxe Suite
Room Type:
Suite
Room Size:
90 m2
|
BathroomSpa tub, Slippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroomGeneralKey card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carbon monoxide detector, Trash cansMedia & TechnologyFlat-screen TV, Telephone, TV, iPod dockActivitiesHot tubOutdoorsBalcony, TerraceInternetWireless internetServicesWake-up serviceBedroomWardrobe or closet, Alarm clock, LinensViewGarden viewKitchenCoffee machineRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowPool and SpaPool towelsFood & DrinkBottle of waterExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Double Room
Room Type:
Double
Room Size:
45 m2
|
BathroomSlippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroomGeneralKey card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carbon monoxide detector, Trash cansMedia & TechnologyFlat-screen TV, Telephone, TV, iPod dockActivitiesHot tubInternetWireless internetServicesWake-up serviceBedroomWardrobe or closet, Alarm clock, LinensViewGarden viewKitchenCoffee machineAccessibilityEntire unit located on ground floorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowPool and SpaPool towels, Plunge PoolFood & DrinkBottle of waterExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Deluxe King Room
Room Type:
Double
Room Size:
45 m2
|
BathroomSlippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroomGeneralKey card access, Air conditioning, Iron, Smoke Alarm, Safe, Laptop safe, Carbon monoxide detector, Trash cansMedia & TechnologyFlat-screen TV, Telephone, TV, iPod dockOutdoorsBalconyServicesWake-up serviceBedroomWardrobe or closet, Alarm clock, Childrens' cribs, LinensViewGarden viewKitchenCoffee machinePool and SpaPool towelsFood & DrinkBottle of waterRoom AmenitiesSocket near the bed, Non-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Deluxe Double Room
Room Type:
Double
Room Size:
45 m2
|
BathroomSlippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroomGeneralKey card access, Air conditioning, Iron, Smoke Alarm, Safe, Laptop safe, Carbon monoxide detector, Trash cansMedia & TechnologyFlat-screen TV, Telephone, TV, iPod dockOutdoorsBalconyServicesWake-up serviceBedroomWardrobe or closet, Alarm clock, Childrens' cribs, LinensViewGarden viewKitchenCoffee machinePool and SpaPool towelsFood & DrinkBottle of waterRoom AmenitiesSocket near the bed, Non-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Heaven Deluxe King Room
Room Type:
Double
Room Size:
45 m2
|
BathroomSlippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroomGeneralKey card access, Air conditioning, Iron, Smoke Alarm, Safe, Laptop safe, Carbon monoxide detector, Trash cansMedia & TechnologyFlat-screen TV, Telephone, TV, iPod dockOutdoorsBalconyServicesWake-up serviceBedroomWardrobe or closet, Alarm clock, LinensViewGarden viewKitchenCoffee machinePool and SpaPool towelsFood & DrinkBottle of waterRoom AmenitiesSocket near the bed, Non-feather pillowPhysical distancingSingle-room AC for guest accommodation |