Holiday Inn Express Surprise by IHG | Hotel in Surprise

9.1 (380 Reviews) |  5 Bathrooms  26 Guests
Surprise Hotel | Holiday Inn Express Surprise by IHG

Hotel in Surprise

Located across from the Surprise Stadium, spring training home of the Kansas City Royals and Texas Rangers, this hotel features an outdoor pool and hot tub. Free Wi-Fi and a daily hot breakfast bar are included. A flat-screen cable TV and compact refrigerator are available in all of the modern, air-conditioned rooms at the Holiday Inn Express Surprise. A coffee machine and a work desk are available for guest convenience. A 24-hour fitness center is available for guest use at the Surprise Holiday Inn Express. A business center provides printing and copying. Multiple golf courses, including Hillcrest Golf Club, are within 5 miles of the Surprise Holiday Inn Express.

Holiday Inn Express Surprise by IHG is located in Surprise.

This 230 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Hot Tub, Balcony/Terrace, Security/Safety, and several others. This is a 2 star rated property and has over 380 reviews with the average score of 9.1 . Coming to Surprise and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 230 Bedrooms Hotel if you want to learn more about this place in Surprise. These details are authentic, as they are provided by our partner, booking.com.

This Holiday Inn Express Surprise by IHG in Surprise is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Holiday Inn Express Surprise by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Snack bar
Parking
  • Parking
  • Street parking
  • Parking on site
  • Accessible parking
  • Free parking
Accessibility
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Lowered sink
Activities
  • Fitness center
  • Fishing
  • Horseback riding
  • Cycling
  • Golf course (within 2 miles)
  • Hot tub/Jacuzzi
  • Hiking
General
  • Heating
  • Air conditioning
  • Non-smoking rooms
  • Facilities for disabled guests
  • Designated smoking area
  • Elevator
  • Safe
  • Wifi in all areas
  • Smoke-free property
Guest Services
  • Suit press
  • Shared lounge/TV area
  • Ironing service
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Fax/Photocopying
  • Business center
  • Laundry
  • Dry cleaning
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Outdoor furniture
Security/Safety
  • Smoke alarms
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Process in place to check health of guests
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Beach chairs/Loungers
  • Swimming pool
  • Heated pool
  • Fenced pool
  • Beach umbrellas

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Upon check-in photo identification and credit card is required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.83
Location:
9.48
Staff:
9.59
Facilities:
9.39
Comfort:
9.47
Cleanliness:
9.54
Bridget
Dec 7, 2025 08:00:00 AM
Review Score:   9
USA
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room
Room Type: Double
Room Size: 19 m2
2 Queen bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

Media & Technology

Telephone, iPod dock, Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels

General

Heating, Key card access, Air conditioning, Iron, Fire extinguisher, Ironing facilities, Fan, Smoke Alarm, Carpeted, Trash cans

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Kitchen

Coffee machine, Refrigerator, Microwave

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Upper floors accessible by elevator, Shower chair

Pool and Spa

Heated pool, Pool towels

Room Amenities

Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow
Standard King Room
Room Type: Double
Room Size: 19 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

Media & Technology

Telephone, iPod dock, Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels

General

Heating, Key card access, Air conditioning, Iron, Fire extinguisher, Ironing facilities, Fan, Smoke Alarm, Carpeted, Trash cans

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Kitchen

Coffee machine, Refrigerator, Microwave

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Upper floors accessible by elevator, Shower chair

Pool and Spa

Heated pool, Pool towels

Room Amenities

Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow
Standard Room with Two Queen Beds
Room Type: Double
Room Size: 19 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

Media & Technology

Telephone, iPod dock, Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels

General

Heating, Key card access, Air conditioning, Iron, Fire extinguisher, Ironing facilities, Fan, Smoke Alarm, Carpeted, Trash cans

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Kitchen

Coffee machine, Refrigerator, Microwave

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Upper floors accessible by elevator, Shower chair

Pool and Spa

Heated pool, Pool towels

Room Amenities

Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow
Queen Suite
Room Type: Suite
Room Size: 19 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

Media & Technology

Telephone, iPod dock, Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels

General

Heating, Key card access, Air conditioning, Iron, Fire extinguisher, Ironing facilities, Fan, Smoke Alarm, Carpeted, Trash cans

Activities

Hot tub

Kitchen

Coffee machine, Refrigerator, Microwave

Living Area

Sofa, Sitting area, Desk

Services

Wake-up service

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Upper floors accessible by elevator, Shower chair

Room Amenities

Hypoallergenic pillow, Sofa bed, Non-feather pillow, Feather pillow, Socket near the bed

Pool and Spa

Heated pool, Pool towels
King Suite
Room Type: Suite
Room Size: 19 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

Media & Technology

Telephone, iPod dock, Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels

General

Heating, Key card access, Air conditioning, Iron, Fire extinguisher, Ironing facilities, Fan, Smoke Alarm, Carpeted, Trash cans

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Kitchen

Coffee machine, Refrigerator, Microwave

Living Area

Sofa, Sitting area, Desk

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Upper floors accessible by elevator, Shower chair

Room Amenities

Hypoallergenic pillow, Sofa bed, Non-feather pillow, Feather pillow, Socket near the bed

Pool and Spa

Heated pool, Pool towels
King Room - Mobility Access/Hearing Accessible
Room Type: Double
Room Size: 19 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Shower, Towels, Conditioner, Toilet paper, Shampoo

Media & Technology

iPod dock, TV

Activities

Hot tub

General

Key card access, Interconnecting room(s) available, Fire extinguisher, Smoke Alarm, Fan, Trash cans

Kitchen

Microwave

Services

Wake-up service

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Raised toilet, Accessible by elevator, Upper floors accessible by elevator, Entire unit located on ground floor, Shower chair, Hearing accessible, Entire unit wheelchair accessible, Toilet with grab rails

Pool and Spa

Heated pool, Pool towels

Room Amenities

Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow
Queen Room with Two Queen Beds - Hearing Accessible
Room Type: Double
Room Size: 19 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Shower, Towels, Conditioner, Toilet paper, Shampoo

Media & Technology

iPod dock, TV

Activities

Hot tub

General

Key card access, Fire extinguisher, Smoke Alarm, Fan, Trash cans

Kitchen

Microwave

Services

Wake-up service

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Upper floors accessible by elevator, Shower chair

Pool and Spa

Heated pool, Pool towels

Room Amenities

Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow
Standard King Room with Roll-in Shower - Mobility Accessible
Room Type: Double
Room Size: 19 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Shower, Towels, Conditioner, Toilet paper, Walk-in shower, Shampoo

Media & Technology

iPod dock, TV

Activities

Hot tub

General

Key card access, Interconnecting room(s) available, Fire extinguisher, Smoke Alarm, Fan, Trash cans

Kitchen

Microwave

Services

Wake-up service

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Raised toilet, Accessible by elevator, Upper floors accessible by elevator, Entire unit located on ground floor, Shower chair, Toilet with grab rails, Entire unit wheelchair accessible, Roll-in shower

Pool and Spa

Heated pool, Pool towels

Room Amenities

Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow
Check Hotel Availability
Nightly rates from:
USD99
You will be redirected to  
Hot Deal - It has been viewed 182 times today
Not the right fit? Check out our other properties in Surprise
Residence Inn Phoenix NW/Surprise From US $167
         

|
9.6 (586 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Towneplace Suites By Marriott Surprise Prasada From US $174
         

Residence Inn Phoenix NW/Surprise From US $155
         

|
9.4 (40 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
Holiday Inn Express Surprise by IHG From US $126
         

9.4 (1004 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Holiday Inn Express Surprise by IHG From US $99
         

9.1 (380 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Hilton Garden Inn Surprise Phoenix From US $137
         

|
9.4 (659 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Hampton Inn & Suites Phoenix-Surprise From US $111
         

|
9.1 (230 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
Hampton Inn & Suites Phoenix-Surprise From US $112
         

9.2 (1005 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Hilton Garden Inn Surprise Phoenix From US $117
         

|
8.8 (161 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
Best Western Plus Surprise-Phoenix NW From US $105
         

|
8.4 (267 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
Best Western Plus Surprise-Phoenix NW From US $104
         

|
8.6 (1013 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Garner Hotel Phoenix Northwest - Surprise by IHG From US $176