Is this Surprise hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Surprise hotel have a swimming pool?

Yes, this Surprise hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surprise hotel?

Best-rates for the Surprise hotel starts from $205 per night with includes Child Friendly, Internet, Security/Safety, Pool, Business Services, Fireplace/Heating, Toiletries, Kitchen, Laundry, Air Conditioner, Bedding/Linens, Guest Services, Breakfast, Hot Tub, TV, Wellness Facilities, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Surprise hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surprise hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surprise hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surprise hotel?

Based on the information reported by the owner or manager, the Surprise hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surprise hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Express Surprise by IHG | Hotel in Surprise

Name: Holiday Inn Express Surprise by IHG
Address: Surprise, Arizona, United States, US
Price range: Prices for upcoming dates start at $205 per night
Rating: 9.6

9.6 (1004 Reviews) | 1 Bathroom

Surprise Hotel | Holiday Inn Express Surprise by IHG

Hotel in Surprise

Hotel in Surprise with a 24-hour fitness center and an outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space.
Holiday Inn Express Surprise by IHG offers 115 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Shower/tub combination

Hair dryer

Private bathroom

Towels

Bedroom

Blackout drapes/curtains

Rollaway/extra beds (surcharge)

Heating

Free cribs/infant beds

Air conditioning

Bed sheets

Safe

Connecting rooms available

Desk

Iron/ironing board

Free local calls

Free newspapers (weekdays)

Phone

Breakfast

Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Coffee/tea maker

Refrigerator

Microwave

Parking

Wheelchair-accessible parking available

Free self parking on site

Onsite parking includes off-street options

Free RV/bus/truck parking on site

Accessibility

Braille signage

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Assistive listening devices available

Activities

Hiking/biking trails

Fishing

Horse riding

Outdoor pool

24-hour fitness center

Hot tub

Entertainment

32-inch LCD TV

Cable channels

MP3 dock

Premium channels

General

Conference space (581 square feet)

Business center

Computer station

Meeting room

Water dispenser

Gift shop/newsstand

Free newspapers in lobby

Front-desk safe

Banquet hall

Spanish

English

Smoke-free property

TV in lobby

Guest Services

Refrigerator

Snack bar/deli

Microwave

Rollaway/extra beds (surcharge)

Outdoor pool

Free cribs/infant beds

Laundry facilities

Luggage storage

Multilingual staff

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi and wired Internet

Outdoors

Pool sun loungers

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 2:00 am early check-in subject to availability late check-in subject to availability minimum check-in age: 21

Check-out

Check-out before 11 am contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available for usd 10.0 per night. free cribs (infant beds)!

Payment Policy

Rollaway bed fee: usd 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Christopher

Jan 27, 2026 05:47:07 AM

Review Score: 10

Summary: Housekeeping did a great job, front desk staff was courteous and friendly.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room Room Size: m² 1 King Bed 1 Queen Bed	General Number of bedrooms - 1, Wardrobe or closet, Room and bed type depend on availability check-in, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, 2 Queen Beds Room Size: m² 2 Queen Beds	General Number of bedrooms - 1, Wardrobe or closet, Extra bed count 1, Bed count minimum 2, Portable bathtub seat, Bed count maximum 2
Suite, 2 Queen Beds Room Size: m² 2 Queen Beds	General Number of bedrooms - 1, Wardrobe or closet, Sofa bed, Bed count minimum 2, Extra bed count 2, Portable bathtub seat, Bed count maximum 2
Standard Room, 1 King Bed, Accessible (Roll-In Shower) Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Bathtub or shower, Extra bed count 1, Number of bathrooms - 1, Portable bathtub seat, Bathroom grab bars, Wardrobe or closet, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Standard Room, 1 King Bed Room Size: m² 1 King Bed	General Number of bedrooms - 1, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Portable bathtub seat
Standard Room, Accessible (Mobility) Room Size: m² 2 Double Beds 2 Queen Beds	General Wardrobe or closet, Room and bed type depend on availability check-in, Wheelchair accessible, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 King Bed, Accessible (Mobility) Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Raised toilet seat, Bathtub only, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Accessible bathtub, Portable bathtub seat, Bathroom grab bars, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed Room Size: m² 1 King Bed	General Number of bedrooms - 1, Wardrobe or closet, Sofa bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Portable bathtub seat