Hotel Mundo Maya Tulum - Jaguar Park & Beach | Hotel in Tulum

| 9.4 (66 Reviews) |  1 Bathroom
Ek Balam Village Hotel | Hotel Mundo Maya Tulum - Jaguar Park & Beach

Hotel in Ek Balam Village, Tulum

This smoke-free hotel features 4 outdoor pools, a restaurant, and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar, and spa services.
Hotel Mundo Maya Tulum offers 336 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Beds feature down comforters and premium bedding. 60-inch flat-screen televisions come with cable channels. Bathrooms include showers.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.


4 outdoor swimming pools are on site along with a health club.

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Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet

Facility Overview

Bathrooms
  • Soap
  • Shower
  • Heated floor (bathroom)
  • Towels
  • Shampoo
  • Toilet paper
  • Hair dryer
Bedroom
  • Premium bedding
  • Blackout drapes/curtains
  • Air conditioning
  • Down comforter
  • Bed sheets
  • Ceiling fan
  • Desk
  • Guidebooks/recommendations
  • LED light bulbs
  • Free local calls
  • Soundproofing
  • Phone
  • Laptop-friendly workspace
  • Safe
Breakfast
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available
  • 1 restaurant
  • Continental breakfast available for a fee daily 7:30 AM–11:00 AM: MXN 240 for adults and MXN 240 for children
  • Local meal delivery service
  • Champagne service
Parking
  • Free secured, uncovered self parking on site
  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available
  • Beach shuttle (surcharge)
  • RV/bus/truck parking (surcharge) on site
  • Onsite parking available only on request
  • Free uncovered extended parking on site
Accessibility
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Wheelchair-accessible concierge desk
  • Wheelchair accessible (may have limitations)
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Wheelchair-accessible registration desk height (inches): 63
  • Wheelchair-accessible parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Elevator
  • Hardwood flooring in public areas
  • Elevator door width (inches): 36
  • Grab bar in shower
  • Wheelchair-accessible path to elevator
  • 10 on-site accessible parking spaces
  • Tile flooring in public areas
  • Shower grab bar height (inches): 47
Activities
  • Bike parking
  • 4 outdoor pools
  • Billiards/pool table
  • 24-hour pool access
  • Spa services
  • 24-hour fitness center
  • Foosball table
Entertainment
  • Cable channels
  • 60-inch flat-screen TV
General
  • Elevator
  • Vending machine
  • Front-desk safe
  • ATM/banking services
  • Spanish
  • English
  • Local culture & ecosystem education
  • Renovated entire property - March 2025
  • At least 80% of food locally-sourced
  • At least 80% lighting from LEDs
  • Smoke-free property
  • Comprehensive food waste policy
  • Vegan dining options
  • At least 80% organic food
  • Romance packages available
  • Locally-owned & organized tours & activities
  • Vegetarian dining options
  • Beach towels
Guest Services
  • 4 outdoor pools
  • Soundproofed rooms
  • Tour/ticket assistance
  • Daily housekeeping
  • Concierge services
  • Luggage storage
  • 24-hour front desk
Internet
  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi
Outdoors
  • Beach loungers
  • Pool sun loungers
  • Terrace
  • Outdoor furniture
  • Garden
  • Pool umbrellas
  • Nature reserve
  • Balcony
Spa
  • Massages

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 11:00 pm contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 11 years old and younger stay free when using existing bedding.
Payment Policy
Fee for continental breakfast: approximately mxn 240 for adults and mxn 240 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking property registration number 009-007-007448/2025 safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Helen Elizabeth
Sep 7, 2026 03:39:52 AM
Review Score:   10
Summary: Superb hotel - amazing staff - access included to Parque Jaguar and the ruins. I can’t recommend it enough - will definitely be staying again!
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double Room, Balcony, Garden View
Room Size: 344.4 square feet m2
2 Double Beds
Deluxe Double Room, Balcony, Garden View

General

Square meters - 32, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Garden view, Room and bed type depend on availability check-in, Ping - 9.7, Square feet - 344.4, Bed count minimum 2, Bed count maximum 2
Deluxe Room, Balcony, Garden View
Room Size: 344 square feet m2
1 King Bed
Deluxe Room, Balcony, Garden View

General

Private bathroom, No rollaway/extra beds, Square meters - 32.0, No cribs (infant beds), Number of bedrooms - 1, Garden view, Room and bed type depend on availability check-in, Square feet - 344, Bed count minimum 1, Bed count maximum 1, Ping - 10
Presidential Suite
Room Size: 1033 square feet m2
3 King Bed and Double Beds
Presidential Suite

General

Number of bedrooms - 2, Dishwasher, Room and bed type depend on availability check-in, Stovetop, Blender, Separate dining area, Square meters - 96, Kitchen, No rollaway/extra beds, Ping - 29, Garden view, Bed count minimum 3, Toaster, Dining table, Coffee/tea maker, Microwave, Location - top floor, Number of living rooms 1, Mini-fridge, Square feet - 1033, Cookware, dishware, and utensils, Private bathroom, Paper towels, No cribs (infant beds), Cleaning supplies, Separate sitting area, Bed count maximum 3
Junior Suite
Room Size: 689 square feet m2
1 King Bed
Junior Suite

General

Square feet - 689, Number of bedrooms - 1, Dishwasher, Room and bed type depend on availability check-in, Stovetop, Blender, Separate dining area, No rollaway/extra beds, Garden view, Bed count minimum 1, Toaster, Dining table, Kitchenette, Coffee/tea maker, Microwave, Location - top floor, Number of living rooms 1, Ping - 19, Square meters - 64, Mini-fridge, Cookware, dishware, and utensils, Private bathroom, Paper towels, No cribs (infant beds), Cleaning supplies, Separate sitting area, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Ek Balam Village hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Ek Balam Village hotel starts from $108 per night with includes View, Accessibility, Transportation/Shuttle, Bedding/Linens, Pool, Wheelchair Accessible, Ocean View, Balcony/Terrace, Spa, Guest Services, Air Conditioner, Security/Safety, Breakfast, Parking, Sports/Activities, Wellness Facilities, Restaurant, Bar, Child Friendly, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ek Balam Village hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Ek Balam Village hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.