HOTEL POCNA | Hotel in Tulum
Hotel in Playa Paraiso, Tulum
This smoke-free hotel features a full-service spa, a restaurant, and 2 bars/lounges. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a beach bar, massage/treatment rooms, and concierge services.
HOTEL POCNA offers 22 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Bathrooms include showers, complimentary toiletries, and hair dryers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Hair dryer
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Private bathroom
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Towels
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Shower
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Shampoo
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Toilet paper
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Free toiletries
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Soap
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Ceiling fan
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Premium bedding
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Air conditioning
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Bed sheets
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Egyptian cotton sheets
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Laptop-compatible safe
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Individually decorated
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Individually furnished
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Iron/ironing board (on request)
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Free full breakfast available daily 7:30 AM–10:30 AM
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Room service available
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1 restaurant
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2 bars/lounges and 1 beach bar
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Free bottled water
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Free self parking on site
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Limited onsite parking
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Onsite parking available only on request
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Snorkeling
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Beach access
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Full-service spa
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English
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Spanish
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Smoke-free property
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Mosquito nets
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Romance packages available
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Laundry facilities
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24-hour front desk
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Tour/ticket assistance
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Concierge services
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Laundry facilities
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Luggage storage
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Daily housekeeping
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Dry cleaning service
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Available in some public areas: Free WiFi
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Garden
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Terrace
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Balcony
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Massage - deep-tissue
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Body wraps
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Treatment room
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Body treatments
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Outdoor treatment areas
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Body scrubs
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Mud bath
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Massage/treatment rooms
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Couples treatment room(s)
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Facials
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Detox wraps
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Spa open daily
Policies
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 011-025-002634/2026 safety features at this property include a fire extinguisher and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Casa Maya Ocean Front with A/C
Room Size:
377 square feet m2
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GeneralRollaway/extra beds (surcharge), Ping - 10.59, Square feet - 377, Square meters - 35, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 2 |
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Casa Pocna jungle view suite A/C
Room Size:
377 square feet m2
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GeneralRollaway/extra beds (surcharge), Number of bedrooms - 1, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
|
Casa Pocna Master plunge pool panoramic view
Room Size:
431 square feet m2
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GeneralRollaway/extra beds (surcharge), Square meters - 40, Pool view, Ping - 12.11, Private plunge pool, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Square feet - 431 |
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Casa Pocna Jungle view with bathtub
Room Size:
269 square feet m2
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GeneralRollaway/extra beds (surcharge), Square feet - 269, Number of bedrooms - 1, Garden view, Ping - 7.56, Square meters - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
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Casa Maya Partial Ocean View A/C
Room Size:
377 square feet m2
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GeneralRollaway/extra beds (surcharge), Ping - 10.59, Partial ocean view, Square feet - 377, Square meters - 35, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at property?
Check-in time for HOTEL POCNA starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the property have a swimming pool?
No, this HOTEL POCNA does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the HOTEL POCNA starts from $113 per night with includes Bedding/Linens, Wellness Facilities, Restaurant, Guest Services, Breakfast, Air Conditioner, Spa, Toiletries, Internet, Balcony/Terrace, Laundry, Bar, Child Friendly, Parking, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the HOTEL POCNA has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the HOTEL POCNA indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
