Is this Zama hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Zama hotel have a swimming pool?

Yes, this Zama hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zama hotel?

Best-rates for the Zama hotel starts from $133 per night with includes Toiletries, Internet, Balcony/Terrace, Security/Safety, Guest Services, Breakfast, Child Friendly, Kitchen, Pool, Wellness Facilities, Accessibility, Bedding/Linens, Bar, Air Conditioner, Wheelchair Accessible, TV, Spa with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zama hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zama hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zama hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zama hotel?

Based on the information reported by the owner or manager, the Zama hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zama hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Zereno Tulum Beach Club Access | Hotel in Tulum

Name: Zereno Tulum Beach Club Access
Address: Zama, Tulum, Quintana Roo, Mexico, MX
Price range: Prices for upcoming dates start at $133 per night
Rating: 8.8

| 8.8 (51 Reviews) | 1 Bathroom

Zama Hotel | Zereno Tulum Beach Club Access

Hotel in Zama, Tulum

Hotel in Tulum with spa services and an outdoor pool
This smoke-free hotel features an outdoor pool, a bar/lounge, and a poolside bar. Free continental breakfast and free WiFi in public areas are also provided. Additionally, massage/treatment rooms, concierge services, and tour/ticket assistance are onsite.
Zereno Tulum Beach Club Access offers 18 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with digital channels and smart speakers.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Spa

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Facility Overview

Bathrooms

Shower

Hair dryer

Rainfall showerhead

Towels

Free toiletries

Bedroom

Air conditioning

Blackout drapes/curtains

Down comforter

Premium bedding

Bed sheets

Soundproofing

Mobile key entry

Individually decorated

Restaurant dining guide

Local maps

Guidebooks/recommendations

Window screens

Breakfast

1 poolside bar and 1 bar

Free continental breakfast available daily 8:00 AM–10:00 AM

Minibar

Free bottled water

Espresso maker

Parking

Street parking available

Free offsite parking within 33 ft

Accessibility

Lever door handles

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Activities

Hiking/biking trails

Outdoor pool

Spa services

Bicycle rentals

Entertainment

Streaming services

Digital channels

55-inch Smart TV

Smart speaker

General

Front-desk safe

Elevator

English

Spanish

Smoke-free property

Mosquito nets

Romance packages available

Guest Services

Soundproofed rooms

Outdoor pool

Daily housekeeping

Tour/ticket assistance

Concierge services

Luggage storage

Front desk (limited hours)

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Garden

Pool sun loungers

Terrace

Free pool cabanas

Furnished balcony

Spa

Massage/treatment rooms

Massages

2 treatment rooms

Couples treatment room(s)

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 11:00 pm minimum check-in age: 18

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property is professionally cleaned

Reviews

Jesse

Dec 19, 2025 04:59:46 AM

Review Score: 8

Summary: We had a nice stay at Zereno. We were able to book last minute as we had an issue with our other accommodation. The staff were friendly and professional and check in and out was easy. We visited in December and the pool was a bit chilly but we still enjoyed it one afternoon. The breakfast was very modest. While this hotel has relationships with other beachfront businesses, they don’t have their own beach access and it’s about 15 minute drive to the beach. Our room was clean and beautiful.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Apartment, 1 King Bed with Sofa bed Room Size: 1174 square feet m² 2 King Bed and Twin Sofa Bed	General Number of bedrooms - 1, Ping - 33, Microwave, Sofa bed, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Separate dining area, Square feet - 1174, Cookware, dishware, and utensils, Private bathroom, Kitchen, No rollaway/extra beds, Square meters - 109, No cribs (infant beds), Garden view, Refrigerator, Bed count minimum 2, Bed count maximum 2
Luxury Apartment, Private Pool Room Size: 1830 square feet m² 3 King Beds and Twin Sofa Bed	General Square meters - 170, Number of bedrooms - 2, Yard, Microwave, Ping - 51, Number of bathrooms - 3, Number of living rooms 1, Private pool, Separate dining area, Eco-friendly cleaning products, Cookware, dishware, and utensils, Private bathroom, Kitchen, No rollaway/extra beds, Square feet - 1830, No cribs (infant beds), Garden view, Wardrobe or closet, Private plunge pool, Refrigerator, Bed count maximum 3, Bed count minimum 3
Superior Apartment Room Size: 1722 square feet m² 3 King Beds and Twin Sofa Bed	General Square meters - 160, Number of bedrooms - 2, Microwave, Number of bathrooms - 3, Number of living rooms 1, Separate dining area, Cookware, dishware, and utensils, Private bathroom, Kitchen, No rollaway/extra beds, Ping - 48, No cribs (infant beds), Square feet - 1722, Separate sitting area, Refrigerator, Bed count maximum 3, Bed count minimum 3
Deluxe Room Room Size: 280 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square meters - 26, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Square feet - 280, No cribs (infant beds), Garden view, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Luxury Apartment, 1 King Bed with Sofa bed Room Size: 1399 square feet m² 2 King Bed and Twin Sofa Bed	General Square meters - 130, Number of bedrooms - 1, Microwave, Sofa bed, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Private pool, Cookware, dishware, and utensils, Private bathroom, Kitchen, No rollaway/extra beds, Square feet - 1399, Ping - 39, No cribs (infant beds), Garden view, Refrigerator, Bed count minimum 2, Bed count maximum 2
Standard Apartment, 1 King Bed with Sofa bed Room Size: 646 square feet m² 2 King Bed and Twin Sofa Bed	General Square feet - 646, Number of bedrooms - 1, Microwave, Sofa bed, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 1, Cookware, dishware, and utensils, Private bathroom, Kitchen, No rollaway/extra beds, Square meters - 60, No cribs (infant beds), Ping - 18, Garden view, Refrigerator, Bed count minimum 2, Bed count maximum 2
Standard Apartment Room Size: 1722 square feet m² 3 King Beds and Twin Sofa Bed	General Square meters - 160, Number of bedrooms - 2, Microwave, Number of living rooms 1, Number of bathrooms - 2, Cookware, dishware, and utensils, Private bathroom, Kitchen, No rollaway/extra beds, Ping - 48, No cribs (infant beds), Garden view, Square feet - 1722, Refrigerator, Bed count maximum 3, Bed count minimum 3